Privacy Policy

Last Updated: September 2, 2025

1. Information We Collect

When you interact with our services, we may collect:

•Contact Information: Name, phone number, email address (submitted via forms, WhatsApp inquiries)
•Project Specifications: Lighting requirements, spatial dimensions, design preferences
•Technical Data: IP address, device information, browsing behavior (via cookies)
•Commercial Details: Project addresses, installation environments, procurement timelines

2. Purpose of Data Processing

Data Category	Purpose
Contact Details	Project communication, quotation delivery, installation coordination
Design Requirements	Custom solution development, 3D rendering creation
Technical Data	Website optimization, security protection, analytics
Project Data	Global team collaboration (design → production → installation)

3. Data Sharing Principles

We share information only when necessary with:

•Engineering Teams: ISO-certified technicians at our Zhongshan factory
•Global Partners: For international projects (e.g., Dubai/Singapore installations)
•Legal Authorities: To comply with court orders or regulatory requirements

4. Your Rights

You have the right to:

•✅ Access your personal data in our possession
•✅ Rectify inaccurate information
•✅ Request deletion of non-essential data (post-project completion)
•✅ Opt-out of marketing communications (reply "Unsubscribe" to emails)

5. Security Measures

•🔒 End-to-end encryption (TLS 1.2+) for all data transfers
•🔒 Role-based access controls (engineering/sales team segregation)
•🔒 Quarterly penetration testing by CERT-certified auditors

6. International Data Transfers

For our global operations spanning 20+ countries (including EU/Middle East/APAC):

•All cross-border transfers comply with China’s SCCs (Standard Contractual Clauses)
•EEA/UK project data stored in Frankfurt-based ISO 27001-certified servers

7. Data Retention Periods

•Active client data: 3 years after project closure
•Unconverted inquiries: Anonymized after 12 months

8. Contact Us

Data Protection Officer:
📧 [email protected]
📞 +86 15398852339 (Subject: "Privacy Inquiry")
Address: 16 Fuqing 4th Rd, Phase 3, Yongxing Industrial Zone, Zhongshan, Guangdong, China

Key Additional Provisions

•Cookies: Essential only for functionality (e.g., language preference). No third-party advertising trackers.
•Minors: We do not knowingly collect data from individuals under 16.
•Updates: Material changes notified via website banner 30 days prior to effect.

Implementation Recommendations:

1.Add footer link: /privacy-policy

2.Include checkbox on all forms:
☑️ I have read and agree to the Privacy Policy

3.Set cookie consent banner with granular controls

Industry References Incorporated: