Your Vision, Our Light | AndyLighting

20 Years of industry experienceCustom Light for Hospitality & High Design.​​
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​​ORIENTAL LUMINAIRE™ Artisan Collection​​

  1. Hand-Forged Metal Filigree​
  2. ​Multi-Tiered Crystal Array​
  3. ​Museum-Grade 98 CRI Optics​
  4. ​Seismic-Adaptive Suspension​
  5. ​Cultural Narrative Lighting​
Bespoke Precision​
Artisanal Legacy​
Intelligent Harmony​
Sustainable Elegance​
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  • Product Details
  • After-Sales Service
  • One-on-One Service

Where heritage craftsmanship converges with luminous architecture.​

The ORIENTAL LUMINAIRE™ Collection redefines spatial storytelling through masterful metalwork and precision optics. Each fixture – whether the geometric Moroccan-inspired sphere (Fig. 4) or the domed floral masterpiece (Fig. 3) – features hand-chased brass frames with <0.2mm filigree tolerances, refracting light through Swarovski-grade crystals at 98 CRI (Fig. 1/2).

Our proprietary TensionWeave™ suspension system enables multi-tiered configurations spanning 2-18m heights (Fig. 2), certified to withstand 8.0 Richter seismic events. The nano-coated bronze surfaces develop patina over time, echoing antiqued treasures while resisting tropical corrosion.

Validated in Atlantis Dubai’s Royal Suite:

  • ​41% longer guest dwell time​​ under its celestial canopy
  • ​33% energy reduction​​ via tunable 2200K-5000K RGBAW system
  • ​5-minute modular repair​​ with tool-free crystal replacement

"It transforms lobbies into cultural galleries – where light becomes the curator of heritage."
– W Hotels Design Director

​Technical Anchors:​
✓ Dual UL 1598 & EN 60598 Certification
✓ IP54-rated dust/condensation resistance
✓ BIM/Revit-compatible modeling kit
✓ 50,000-hour zero-degradation guarantee


​Cultural Element Integration​

​Fixture​​Cultural Motif​​Technical Realization​
​Geometric Chandelier (Fig. 1)​Islamic Jaali patternsLaser-cut titanium mesh
​Floral Dome (Fig. 3)​Persian Paisley artLost-wax bronze casting
​Lantern Cluster (Fig. 4)​Moroccan Zellij tiles3D-printed ceramic alloys
​Multi-Tier Array (Fig. 2)​Chinese Pavilion tiersCNC-folded brass sheets
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​​AndyLighting After-Sales Service Policy​​

​​1. Warranty Coverage​​
✅ ​​5-Year Limited Warranty​​

Covers manufacturing defects in materials/workmanship
Includes LED drivers, housings, and electrical components
Excludes physical damage or improper installation
​​2. Global Support Network​​
🌍 ​​24/7 Technical Assistance​​

Email: support@andylighting.com (response within 4 hours)
WhatsApp/WeChat: +86 XXX XXXX XXXX (live troubleshooting)
Regional service centers in UAE, USA & Germany
​​3. Replacement Protocol​​
🔧 ​​Seamless Parts Replacement​​

Defective parts replaced within 72 hours (with expedited shipping)
Advanced Replacement Option: Critical components shipped first with return label
​​4. On-Site Service​​
🛠️ ​​Certified Technician Dispatch​​

Available for commercial projects (hotels, retail spaces)
48-hour response time for warranty cases in major cities
​​5. Lifetime Support​​
💡 ​​Beyond Warranty Benefits​​

Free firmware updates for smart lighting systems
20% discount on post-warranty repairs
Complimentary lighting performance audit after Year 3

​​AndyLighting One-on-One Service Commitment​​
​​(For Custom Lighting Projects)​​

​​1. Dedicated Service Expert​​
✅ ​​Single Point of Contact​​

Assign a ​​fixed project manager​​ (10+ years in lighting engineering) + ​​technical specialist​​ (RGBAW system certified) to eliminate communication gaps.
Lifetime service tracking: Real-time updates on device performance and maintenance via cloud dashboard.
​​2. Priority Response Protocol​​
⏱️ ​​Escalation Timeline​​

​​Issue Level​​ ​​Action​​ ​​Timeframe​​
Critical (System down) On-site engineer dispatch with parts ​​4 hours​​ (Major cities)
Functional issue Remote diagnosis + parts delivery ​​12 hours​​
Optimization request Custom solution proposal ​​24 hours​​
​​3. Proactive Maintenance​​
🔧 ​​Preventive Care​​

Bi-annual inspections: Free Light Environment Health Report before rainy/dry seasons.
​​5-Year Renewal Plan​​: Free smart module upgrade (Year 3) + subsidized material refurbishment (Year 5).
​​4. Zero Hidden Cost​​
💡 ​​Transparent Terms​​

Lifetime labor-free support (only parts charged at cost).

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