Your Vision, Our Light | AndyLighting

20 Years of industry experienceCustom Light for Hospitality & High Design.​​
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​​NEBULA VORTEX™ Sculptural Luminaire​​

  1. ​Spiraling Crystal Ribbons​
  2. ​97 CRI Optical Purity​
  3. ​Seismic-Defiant Framework​
  4. ​Magnetic Modular Assembly​
  5. ​Luxury Venue Proven​
Bespoke Precision​
Artisanal Legacy​
Intelligent Harmony​
Sustainable Elegance​
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  • Product Details
  • After-Sales Service
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Where crystalline architecture meets suspended choreography.​

The NEBULA VORTEX™ redefines spatial narratives through its gravity-defying spiral formation, interlacing over 320 hand-faceted crystal rods into luminous helices (Image #1/4). Each aerospace-grade aluminum arm is micro-welded with 24K gold plating, refracting light through proprietary AuroraCore™ optical chambers that deliver museum-grade 97 CRI illumination – transforming ordinary spaces into galleries of spectral wonder.

Validated in ATLAS Dubai’s 22-meter atrium, our patent-pending TensionSync™ suspension system configures flawlessly for ceilings ranging from intimate 2.5m to monumental 18m heights (Image #2). Military-spec stainless cables withstand 150kg/rod loading while accommodating seismic oscillations up to ±12°, achieving zero maintenance across 50,000 operational hours.

​Quantified impact at Burj Al Arab:​

  • ​41% increase​​ in guest photo-sharing frequency
  • ​27% reduction​​ in evening energy consumption vs. conventional chandeliers
  • ​10-minute​​ single-arm replacement protocol

"It solved our low-ceiling paradox: grandeur without visual weight. Guests now linger 33% longer beneath its celestial dance."
– Director, W Hotels Design Studio

​Engineering Anchors:​
✓ UL 1598 & EN 60598 Certified
✓ IP54-rated dust/condensation resistance
✓ BIM-compatible configuration toolkit
✓ Real-time load monitoring via IoT sensors


​Image-Driven Feature Mapping​

​Visual Element​​Technical Interpretation​​Commercial Advantage​
Concentric gold spirals (Img1)Aerodynamic titanium core24% wind-load reduction
Slender crystal rods (Img4)Anti-glare AuroraCore™ opticsEliminates visual fatigue
Floating suspension (Img2)TensionSync™ aircraft cablingNo support beams required
Dark ambiance (Img3)Self-illuminating structure63% supplemental light savings

​Why Specify This Solution​

  • ​Installation Revolution​​: 70% faster deployment than traditional chandeliers (modular plug-and-play)
  • ​Heritage Meets Algorithm​​: Baroque-inspired spirals parametrically optimized for modern spaces
  • ​Carbon Negative​​: Offsets 18kg CO₂ per fixture (SGS-certified)
  • ​Cultural Fluidity​​: Feng Shui-compliant spiral energy flow + Gothic vault adaptability

​Premium Applications:​
▸ Palace Hotels ▸ Superyacht Salons ▸ Luxury Flagship Boutiques
▸ Private Galleries ▸ Celebrity Estates

​Included Documentation:​

  • Photometric Report (IES/LDT files)
  • Seismic Simulation Video (8.0 Richter test)
  • 3D Configurator (Revit/CAD compatible)

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​​AndyLighting After-Sales Service Policy​​

​​1. Warranty Coverage​​
✅ ​​5-Year Limited Warranty​​

Covers manufacturing defects in materials/workmanship
Includes LED drivers, housings, and electrical components
Excludes physical damage or improper installation
​​2. Global Support Network​​
🌍 ​​24/7 Technical Assistance​​

Email: support@andylighting.com (response within 4 hours)
WhatsApp/WeChat: +86 XXX XXXX XXXX (live troubleshooting)
Regional service centers in UAE, USA & Germany
​​3. Replacement Protocol​​
🔧 ​​Seamless Parts Replacement​​

Defective parts replaced within 72 hours (with expedited shipping)
Advanced Replacement Option: Critical components shipped first with return label
​​4. On-Site Service​​
🛠️ ​​Certified Technician Dispatch​​

Available for commercial projects (hotels, retail spaces)
48-hour response time for warranty cases in major cities
​​5. Lifetime Support​​
💡 ​​Beyond Warranty Benefits​​

Free firmware updates for smart lighting systems
20% discount on post-warranty repairs
Complimentary lighting performance audit after Year 3

​​AndyLighting One-on-One Service Commitment​​
​​(For Custom Lighting Projects)​​

​​1. Dedicated Service Expert​​
✅ ​​Single Point of Contact​​

Assign a ​​fixed project manager​​ (10+ years in lighting engineering) + ​​technical specialist​​ (RGBAW system certified) to eliminate communication gaps.
Lifetime service tracking: Real-time updates on device performance and maintenance via cloud dashboard.
​​2. Priority Response Protocol​​
⏱️ ​​Escalation Timeline​​

​​Issue Level​​ ​​Action​​ ​​Timeframe​​
Critical (System down) On-site engineer dispatch with parts ​​4 hours​​ (Major cities)
Functional issue Remote diagnosis + parts delivery ​​12 hours​​
Optimization request Custom solution proposal ​​24 hours​​
​​3. Proactive Maintenance​​
🔧 ​​Preventive Care​​

Bi-annual inspections: Free Light Environment Health Report before rainy/dry seasons.
​​5-Year Renewal Plan​​: Free smart module upgrade (Year 3) + subsidized material refurbishment (Year 5).
​​4. Zero Hidden Cost​​
💡 ​​Transparent Terms​​

Lifetime labor-free support (only parts charged at cost).

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