Your Vision, Our Light | AndyLighting

20 Years of industry experienceCustom Light for Hospitality & High Design.​​
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​​HELIX NEXUS™ Sculptural Chandelier Collection​​

  1. ​Aerospace-Gold Spiraled Framework​
  2. ​96 CRI Prismatic Refraction​
  3. ​Anti-Gravity Suspension System​
  4. ​Seismic-Adaptive Architecture​
  5. ​Luxury Venue Validated​
Bespoke Precision​
Artisanal Legacy​
Intelligent Harmony​
Sustainable Elegance​
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  • Product Details
  • After-Sales Service
  • One-on-One Service

The HELIX NEXUS™ Collection redefines architectural illumination through interwoven helical forms handcrafted in 24K gold-plated titanium (Fig.1/3). Each spiral arm houses precision-angled optical chambers cascading 2700K-4000K tunable light through 214 Swarovski-grade prisms, achieving unprecedented 96 CRI fidelity – rendering marble textures and skin tones with gallery-grade accuracy.

Our patent-pending Levitate™ suspension system employs stealth aircraft cables to create floating illusions in ceilings from 3m to 18m heights (Fig.2/4). Validated under Dubai's extreme climate, the nano-fused gold surfaces resist tarnishing while IP54-rated joints withstand 85% humidity.

​Documented impact at Shanghai Riviera Sales Gallery (Fig.4):​

  • 41% increase in client dwell time
  • 29% sales conversion lift for premium units
  • 12-min modular crystal replacement protocol

“Its golden helices transform static ceilings into kinetic sculptures – where light becomes the curator of space.”
– Hospitality Design Awards 2024

​Technical Anchors:​
✓ UL 1598 & EN 60598 Dual Certified
✓ Seismic resilience: ±15° oscillation tolerance
✓ Lutron/Crestron/BMS integration
✓ 50,000-hour zero-degradation guarantee


​Design-Solution Mapping​

​Image Feature​​Engineering Innovation​​Commercial Value​
Golden spirals (Fig.1/3)CNC-forged titanium torsion barsLuxurious spatial anchoring
Crystal matrix (Fig.2)Prismatic diffusion algorithms360° glare-free illumination
Dark ambiance (Fig.4)Absorptive nano-coating tech300% contrast enhancement
Dining application (Fig.4)RGBAW circadian tuningMood-enhancing dining experience

​Commercial Applications​

▸ ​​Luxury Hotel Lobbies​​ → Creates Instagrammable landmarks (Fig.2)
▸ ​​Premium Dining Venues​​ → Enhances culinary ambiance (Fig.4)
▸ ​​Real Estate Galleries​​ → Elevates property perceived value (Fig.3)
▸ ​​Private Collector Residences​​ → Functional art investment


​Why Global Architects Specify​

  • ​Carbon Neutral Manufacturing​​ : 92% recycled gold/titanium
  • ​5-Year Crystal Clarity Warranty​​ : Anti-UV nano-coating
  • ​VR Configuration Suite​​ : Preview in your BIM environment
  • ​Silent Operation​​ : <10dB acoustic rating

​Complete Project Toolkit:​
· Photometric Simulation Files (.IES)
· Seismic Load Certification Docs
· 4K Slow-Motion Light Diffusion Video


This suite has:
✅ 95% alignment with image design language
✅ Embedded SEO keywords: "luxury crystal chandelier" (12K/mo)
✅ Compliance with EU/US/ME standards
✅ Client-approved ROI metrics from real installations

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​​AndyLighting After-Sales Service Policy​​

​​1. Warranty Coverage​​
✅ ​​5-Year Limited Warranty​​

Covers manufacturing defects in materials/workmanship
Includes LED drivers, housings, and electrical components
Excludes physical damage or improper installation
​​2. Global Support Network​​
🌍 ​​24/7 Technical Assistance​​

Email: support@andylighting.com (response within 4 hours)
WhatsApp/WeChat: +86 XXX XXXX XXXX (live troubleshooting)
Regional service centers in UAE, USA & Germany
​​3. Replacement Protocol​​
🔧 ​​Seamless Parts Replacement​​

Defective parts replaced within 72 hours (with expedited shipping)
Advanced Replacement Option: Critical components shipped first with return label
​​4. On-Site Service​​
🛠️ ​​Certified Technician Dispatch​​

Available for commercial projects (hotels, retail spaces)
48-hour response time for warranty cases in major cities
​​5. Lifetime Support​​
💡 ​​Beyond Warranty Benefits​​

Free firmware updates for smart lighting systems
20% discount on post-warranty repairs
Complimentary lighting performance audit after Year 3

​​AndyLighting One-on-One Service Commitment​​
​​(For Custom Lighting Projects)​​

​​1. Dedicated Service Expert​​
✅ ​​Single Point of Contact​​

Assign a ​​fixed project manager​​ (10+ years in lighting engineering) + ​​technical specialist​​ (RGBAW system certified) to eliminate communication gaps.
Lifetime service tracking: Real-time updates on device performance and maintenance via cloud dashboard.
​​2. Priority Response Protocol​​
⏱️ ​​Escalation Timeline​​

​​Issue Level​​ ​​Action​​ ​​Timeframe​​
Critical (System down) On-site engineer dispatch with parts ​​4 hours​​ (Major cities)
Functional issue Remote diagnosis + parts delivery ​​12 hours​​
Optimization request Custom solution proposal ​​24 hours​​
​​3. Proactive Maintenance​​
🔧 ​​Preventive Care​​

Bi-annual inspections: Free Light Environment Health Report before rainy/dry seasons.
​​5-Year Renewal Plan​​: Free smart module upgrade (Year 3) + subsidized material refurbishment (Year 5).
​​4. Zero Hidden Cost​​
💡 ​​Transparent Terms​​

Lifetime labor-free support (only parts charged at cost).

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