Your Vision, Our Light | AndyLighting

20 Years of industry experienceCustom Light for Hospitality & High Design.​​
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​​AURELIA™ Modular Crystal Matrix​​

  1. ​Aerospace Suspension System​
  2. ​Hand-Faceted Optical Cubes​
  3. ​Infinitely Reconfigurable Arrays​
  4. ​24K Gold-Infused Reflections​
  5. ​Architectural-Scale Artistry​
Bespoke Precision​
Artisanal Legacy​
Intelligent Harmony​
Sustainable Elegance​
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  • Product Details
  • After-Sales Service
  • One-on-One Service

Where light transforms into suspended geometry.​

The AURELIA™ system redefines spatial narratives through precision-engineered crystal modules (Fig 3). Each 120mm cube features hand-bevelled edges that refract light through 16 precisely angled planes, creating the signature amber-gold luminance captured in Fig 1 and 4.

Our proprietary tension suspension network (Fig 2) employs stealth aircraft-grade cables to create gravity-defying formations—from organic waves to floating constellations. Validated under Louvre Abu Dhabi’s domes, the invisible mounting withstands 120km/h wind loads while maintaining perfect level alignment.

Beneath its artistry lies smart engineering: IP54-rated LED chambers emit museum-grade 97 CRI illumination, adjustable from 2200K candlelight to 4500K daylight. The self-regulating thermal system ensures 50,000-hour performance without chromatic shift, even in tropical atriums.

"Guests instinctively reach for phones—AURELIA™ installations become social phenomena."
– Hospitality Design Award Jury, 2024

​Technical Anchors:​
✓ UL 1598 & EN 60598 Certified
✓ 90-min rapid reconfiguration (magnetic docking)
✓ Nano-coat repels dust (5-year cleaning cycle)
✓ BIM/CAD models available


​Installation Intelligence​

​Pain Point​​AURELIA™ Solution​
High ceiling maintenanceRemote diagnostic ports + zipline access system
Space reprogrammingModular design: swap layout seasonally
Energy consumptionResponsive dimming: slashes kWh by 62%
Cultural sensitivityConfigurable light patterns (avoid cultural taboos)

​Proven Impact:​
▲ 41% longer dwell times (Marriott Marquis Dubai)
▲ 27% revenue lift in boutique lobby bars
▼ 80% reduction in maintenance costs

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​​AndyLighting After-Sales Service Policy​​

​​1. Warranty Coverage​​
✅ ​​5-Year Limited Warranty​​

Covers manufacturing defects in materials/workmanship
Includes LED drivers, housings, and electrical components
Excludes physical damage or improper installation
​​2. Global Support Network​​
🌍 ​​24/7 Technical Assistance​​

Email: support@andylighting.com (response within 4 hours)
WhatsApp/WeChat: +86 XXX XXXX XXXX (live troubleshooting)
Regional service centers in UAE, USA & Germany
​​3. Replacement Protocol​​
🔧 ​​Seamless Parts Replacement​​

Defective parts replaced within 72 hours (with expedited shipping)
Advanced Replacement Option: Critical components shipped first with return label
​​4. On-Site Service​​
🛠️ ​​Certified Technician Dispatch​​

Available for commercial projects (hotels, retail spaces)
48-hour response time for warranty cases in major cities
​​5. Lifetime Support​​
💡 ​​Beyond Warranty Benefits​​

Free firmware updates for smart lighting systems
20% discount on post-warranty repairs
Complimentary lighting performance audit after Year 3

​​AndyLighting One-on-One Service Commitment​​
​​(For Custom Lighting Projects)​​

​​1. Dedicated Service Expert​​
✅ ​​Single Point of Contact​​

Assign a ​​fixed project manager​​ (10+ years in lighting engineering) + ​​technical specialist​​ (RGBAW system certified) to eliminate communication gaps.
Lifetime service tracking: Real-time updates on device performance and maintenance via cloud dashboard.
​​2. Priority Response Protocol​​
⏱️ ​​Escalation Timeline​​

​​Issue Level​​ ​​Action​​ ​​Timeframe​​
Critical (System down) On-site engineer dispatch with parts ​​4 hours​​ (Major cities)
Functional issue Remote diagnosis + parts delivery ​​12 hours​​
Optimization request Custom solution proposal ​​24 hours​​
​​3. Proactive Maintenance​​
🔧 ​​Preventive Care​​

Bi-annual inspections: Free Light Environment Health Report before rainy/dry seasons.
​​5-Year Renewal Plan​​: Free smart module upgrade (Year 3) + subsidized material refurbishment (Year 5).
​​4. Zero Hidden Cost​​
💡 ​​Transparent Terms​​

Lifetime labor-free support (only parts charged at cost).

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