Your Vision, Our Light | AndyLighting

20 Years of industry experienceCustom Light for Hospitality & High Design.​​
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​​ATOMIC SPLENDOR™ Modular Chandelier System​​

  1. Fluid Geometry, Crystalline Precision​
  2. ​24K Gold-Braced Suspension​
  3. ​Museum-Grade 98 CRI Illumination​
  4. ​Seismic-Adaptive Cable Network​
  5. ​Self-Cleaning Crystal Lattice​
Bespoke Precision​
Artisanal Legacy​
Intelligent Harmony​
Sustainable Elegance​
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  • Product Details
  • After-Sales Service
  • One-on-One Service

Where light transcends fixture to become suspended architecture.​

The ATOMIC SPLENDOR™ system reimagines space through its molecular-inspired crystal arrays (Image #2), combining hand-faceted prisms with aerospace-grade gold-plated frameworks (Image #3). Each 120mm module interconnects via patented magnetic joints, enabling infinite configurations—from crystalline columns to floating canopies echoing Image #1’s vaulted grandeur.

Unlike conventional chandeliers, its optical engine delivers 98 CRI illumination through prism-refined LEDs, revealing marble veins and textile textures with gallery-grade fidelity. The tension-cable suspension, tested to withstand 8.0 Richter events, supports spans exceeding 18m—ideal for hotel atriums and ceremonial halls.

Validated at Atlantis The Palm’s expansion, its photocatalytic nano-coating breaks down dust under ambient light (reducing cleaning by 80%). Integrated IoT sensors monitor energy use per module while enabling circadian-tuning from 2200K candlelight to 5000K daylight.

“Guests linger 40% longer under its fractal rainbows”—Mariott Marquis Design Lead

​Technical Anchors:​
✓ UL 1598/CE Certified
✓ 50,000-hour lifespan (70% @ 10 years)
✓ Biophilic dimming protocols (WELL Building compliant)
✓ 48-hour reconfiguration service

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​​AndyLighting After-Sales Service Policy​​

​​1. Warranty Coverage​​
✅ ​​5-Year Limited Warranty​​

Covers manufacturing defects in materials/workmanship
Includes LED drivers, housings, and electrical components
Excludes physical damage or improper installation
​​2. Global Support Network​​
🌍 ​​24/7 Technical Assistance​​

Email: support@andylighting.com (response within 4 hours)
WhatsApp/WeChat: +86 XXX XXXX XXXX (live troubleshooting)
Regional service centers in UAE, USA & Germany
​​3. Replacement Protocol​​
🔧 ​​Seamless Parts Replacement​​

Defective parts replaced within 72 hours (with expedited shipping)
Advanced Replacement Option: Critical components shipped first with return label
​​4. On-Site Service​​
🛠️ ​​Certified Technician Dispatch​​

Available for commercial projects (hotels, retail spaces)
48-hour response time for warranty cases in major cities
​​5. Lifetime Support​​
💡 ​​Beyond Warranty Benefits​​

Free firmware updates for smart lighting systems
20% discount on post-warranty repairs
Complimentary lighting performance audit after Year 3

​​AndyLighting One-on-One Service Commitment​​
​​(For Custom Lighting Projects)​​

​​1. Dedicated Service Expert​​
✅ ​​Single Point of Contact​​

Assign a ​​fixed project manager​​ (10+ years in lighting engineering) + ​​technical specialist​​ (RGBAW system certified) to eliminate communication gaps.
Lifetime service tracking: Real-time updates on device performance and maintenance via cloud dashboard.
​​2. Priority Response Protocol​​
⏱️ ​​Escalation Timeline​​

​​Issue Level​​ ​​Action​​ ​​Timeframe​​
Critical (System down) On-site engineer dispatch with parts ​​4 hours​​ (Major cities)
Functional issue Remote diagnosis + parts delivery ​​12 hours​​
Optimization request Custom solution proposal ​​24 hours​​
​​3. Proactive Maintenance​​
🔧 ​​Preventive Care​​

Bi-annual inspections: Free Light Environment Health Report before rainy/dry seasons.
​​5-Year Renewal Plan​​: Free smart module upgrade (Year 3) + subsidized material refurbishment (Year 5).
​​4. Zero Hidden Cost​​
💡 ​​Transparent Terms​​

Lifetime labor-free support (only parts charged at cost).

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